Frequently asked questions & answers

To the Auctions

Register as a customer at Auctionet.com to participate in our auctions:

Click here

Opening hours for pick-up, drop-off & viewing at our location:

Monday-Saturday: 12:00-16:00

Sunday: Closed

Other times are available for larger submissions according to

pre-booked appointments., please contact us to book an appointment. We are closed on all public holidays of the year.

Telephone support:
Monday-Friday: 10:00-16:00
Saturday-Sunday: Closed

On Saturdays we usually have less staff than usual, we are happy to accept submissions but rarely do valuations directly on site on this day, submit your items and we will return with valuations afterwards.
Calls to the switchboard are answered as time permits, especially on Saturdays, which usually means a longer response time or sometimes no response time depending on how many people are in the customer reception.

Is your matter urgent & we are closed?

We have extended opening hours when it comes to email support & check email sporadically even during closed days in the customer reception.

Note: Questions regarding all transportation & support when it comes to the operation of Auctionet's website & app are not handled by us.
Support is provided through this page:
https://auctionet.com/sv/contact

Norrlands Auctions AB

Formvägen 3
90621 Umea

Telephone switchboard: 090-122211

Corporate ID: 556902-4549

Email directly: info@norrlandsauktionsverk.se

bottom of page