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Contact

Please contact us if you have any questions or would like to know more about
how we can help you.

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Kontakta gärna oss om du har frågor angående värderingar & inlämningar av dina föremål.
Ibland kan samtal till telefonväxeln dröja en längre tid eller bli bemött av ett röstmeddelande som säger att vi inte har tid att svara just nu, detta beror troligtvis på att det är lång kö i vår kundmottagning & alla handläggare är upptagna fysiskt på plats.

Om du inte kommer fram kan du med fördel skicka ett mail till oss så ringer vi upp direkt vi ser detta, vi kollar mailen hela tiden under öppna arbetsdagar men även utanför ordinarie arbetstid.

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Obs! Alla frågor gällande transporter & support när det kommer till driften på Auctionets hemsida & app hanteras inte av oss. Support sker genom denna sida: https://auctionet.com/sv/contact
Kolla gärna också vår FAQ innan du kontaktar oss, där kan du läsa vanliga frågor & svar.

Norrlands Auktionsverk AB Formvägen 3, 90621 Umeå

Opening hours for pick-up, drop-off & viewing at our location:

Monday-Saturday: 12:00-16:00

Sunday: Closed

Other times are available for larger submissions according to

pre-booked appointments., please contact us to book an appointment.
We are closed on all public holidays of the year.


Telephone support:
Monday-Friday: 10:00-16:00
Saturday-Sunday: Closed



Support regarding all transports ordered by Auctionet and the operation of their platform is provided through their support:
https://auctionet.com/sv/contact


Since October 2024, you will find our auction items on the large auction portal Auctionet.com.

This means, among other things, that we will run auctions continuously instead of monthly auctions.

However, we will continue to target exclusive items and conduct quality auctions just as before.

Please contact us if you have any questions! Questions regarding valuations & transport are not handled through this form, so instead click on our valuation form or contact Auctionet directly if you have any questions regarding the transport you have ordered from them.

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Register as a customer at Auctionet.com to participate in our auctions:

Opening hours for pick-up, drop-off & viewing at our location:

Monday-Saturday: 12:00-16:00

Sunday: Closed

Other times are available for larger submissions according to

pre-booked appointments., please contact us to book an appointment. We are closed on all public holidays of the year.


Telephone support:
Monday-Friday: 10:00-16:00
Saturday-Sunday: Closed


On Saturdays we usually have less staff than usual, we are happy to accept submissions but rarely do valuations directly on site on this day, submit your items and we will return with valuations afterwards.
Calls to the switchboard are answered as time permits, especially on Saturdays, which usually means a longer response time or sometimes no response time depending on how many people are in the customer reception.

Is your matter urgent & we are closed?


We have extended opening hours when it comes to email support & check email sporadically even during closed days in the customer reception.


Note: Questions regarding all transportation & support when it comes to the operation of Auctionet's website & app are not handled by us.
Support is provided through this page:
https://auctionet.com/sv/contact

Norrlands Auctions AB

Formvägen 3
90621 Umea

Telephone switchboard: 090-122211

Corporate ID: 556902-4549

Email directly: info@norrlandsauktionsverk.se

© 2026 Norrlands Auktionsverk AB

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