Contact
Please contact us if you have any questions or would like to know more about
how we can help you.
Please contact us if you have any questions regarding valuations & submissions of your items.
Sometimes calls to the switchboard can take a long time or be met with a voice message saying that we do not have time to answer right now. This is probably because there is a long queue in our customer reception & all the agents are physically busy on site.
If you cannot arrive, you can send us an email and we will call you immediately if we see this. We check your email all the time during open working days but also outside of regular working hours.
Note: All questions regarding transport & support when it comes to the operation of Auctionet's website & app are not handled by us. Support is provided through this page: https://auctionet.com/sv/contact
Please also check our FAQ before contacting us, where you can read common questions & answers.
Norrlands Auktionsverk AB Formvägen 3, 90621 Umeå
Opening hours for pick-up, drop-off & viewing at our location:
Monday-Saturday: 12:00-16:00
Sunday: Closed
Other times are available for larger submissions according to
pre-booked appointments., please contact us to book an appointment.
Telephone support:
Monday-Friday: 10:00-16:00
Saturday-Sunday: Closed
Support regarding all transports ordered by Auctionet and the operation of their platform is provided through their support:
https://auctionet.com/sv/contact
Since October 2024, you will find our auction items on the large auction portal Auctionet.com.
This means, among other things, that we will run auctions continuously instead of monthly auctions.
However, we will continue to target exclusive items and conduct quality auctions just as before.